FAQ

1. How can I contact Neyloriq?
You can reach us at service@neyloriq.shop or call us at +351 943448602. Our customer service team will be happy to assist you.

2. Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location.

3. What are your shipping rates?

1. Free shipping on orders over $56
2. Standard shipping: $6 (7–14 business days)
3. Express shipping: $12 (3–7 business days)

4. How do I know which size or style suits me best?
Our eyewear is designed to fit comfortably across different face shapes. You can check product details for frame dimensions, or reach out to our team for personalized advice.

5. Can I return or exchange my order?
Yes, you may return your order within 30 days as long as items are unused, undamaged, and in original packaging. Please read our Return & Refund Policy for details.

6. What payment methods do you accept?
We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options.